Frequently Asked Questions
Quick answers to the questions international cable buyers ask most. Can’t find what you need? Reach out and a sales engineer will reply within 24h.
Ordering & Procurement
Do you offer OEM/ODM custom cable manufacturing? What is the MOQ?
Yes, we specialize in OEM/ODM and custom cable solutions tailored to your specific technical requirements, specifications, and applications. The Minimum Order Quantity (MOQ) and production lead times vary based on the custom design and cable type. Please contact our sales engineering team at sales@hongcecable.com for a detailed assessment.
How can I get an accurate quote? Are your prices fixed?
You can request a quote via our hotline (+86 0572-8025811) or by emailing sales@hongcecable.com. Since wire and cable pricing is highly dependent on real-time copper market fluctuations, our bulk wholesale prices are dynamically calculated to offer the most competitive rates. Contact us for the latest pricing and freight options.
Logistics & Shipping
What is your production capacity? Can you handle high-volume international orders?
Operating from a state-of-the-art smart production base in the Deqing Economic Development Zone (Yangtze River Delta), our facility handles large-scale, high-volume orders with robust production scalability. An ongoing expansion project will add 5,000 tons of annual capacity. Strategic proximity to Shanghai Port and Ningbo Port enables rapid domestic dispatch and cost-effective global ocean and air freight.
How do you package cables for international shipping?
Standard packaging is heavy-duty wooden drums (returnable or expendable per project requirements) with sealed PVC wrapping to protect against moisture and salt-mist exposure during ocean transit. Each drum is labeled with cable specification, length, batch number, and project code per customs requirements of the destination country. Custom packaging — drum size, labeling language, weight limits — is available for specific port or installation needs.
Products & Specifications
What main categories of cables do you manufacture?
We provide comprehensive cable solutions across multiple sectors:
— Power & Control Cables: up to 35kV power cables, control cables, and aerial insulated cables.
— Specialty Safety Cables: LSZH (Low Smoke Zero Halogen) cables, fire-resistant cables, and mineral-insulated cables.
— Renewable Energy Cables: solar/photovoltaic cables and new energy wiring.
Our flagship products include B1-Class LSZH Fire-Resistant Cables and our newly patented "Flame-Retardant and Corrosion-Resistant Cables" — engineered for mission-critical environments such as high-rise buildings, subway systems, and nuclear power plants. Products are widely used in power grids, high-speed rail, petrochemicals, and commercial construction.
How do I select the right cable specification for my project? Do you provide engineering support?
Yes, our sales engineering team helps clients select the optimal cable specification based on application, voltage class, ambient conditions, conductor material, and applicable installation standards. Share your project details — load, distance, environment, target compliance — and we'll recommend matching products with technical drawings and cross-section calculations. Contact us at sales@hongcecable.com for project consultation.
Certifications & Standards
How does Hongce ensure strict quality control and what certifications do you hold?
Quality is our core pillar. We operate a rigorous end-to-end Quality Control System covering inbound raw material inspection (copper purity testing using 99.99% high-purity oxygen-free copper) through outbound finished product precision testing. All products comply with GB/T and JB/T national standards and hold CCC (China Compulsory Certification) and National Industrial Production Licenses. This strict adherence has earned us a "Zero-Complaint" track record and the title of "Trustworthy Enterprise" in Zhejiang.
Warranty
What is your warranty and after-sales support policy?
We are committed to a customer-first approach with comprehensive technical support and a robust after-sales warranty. Should any quality discrepancies arise, we guarantee a swift response and resolution in strict accordance with contract terms and international trade regulations.
General
Why choose Hongce Cable as your wire and cable manufacturing partner in China?
With manufacturing heritage tracing back to 2004 through our predecessor enterprise (Deqing Wukang Zhongtai Wire Factory), Zhejiang Hongce Cable Co., Ltd. was formally incorporated in 2011 with registered capital over RMB 113 million. As a fully-integrated R&D, production, and global sales operation, we are recognized as a National High-Tech Enterprise and hold the prestigious "Zhejiang Manufacturing" certification. Our Provincial High-Tech R&D Center and 64 technical patents underpin our innovation in advanced cable processing and safety technologies.
Who are your major clients? Are you an approved vendor for large infrastructure projects?
Yes. Hongce Cable is a trusted, long-term strategic supplier for major national infrastructure projects. Our products are utilized by mega-corporations such as State Grid Corporation of China, China Southern Power Grid, China State Construction Engineering Corporation (CSCEC), and PowerChina. International markets include the Middle East, Southeast Asia, Africa, Europe, and the Americas.